Privacy Policy

Effective Date: [01/05/2025]
Last Updated: [01/05/2025]

App Name: DesiRide
Website: https://desiride.in

1. Introduction

Welcome to DesiRide ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our taxi booking services through our app or website.

By using DesiRide, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect:

Full Name
Phone Number
Email Address
Pickup and Drop-off Locations
Payment Information (via third-party processors)

b. Location Information

We collect real-time location data from your device to provide ride services. This is only done with your permission while the app is running.

c. Usage Data

We collect data such as:

Device type and OS
App version
Session length
Crash reports

3. How We Use Your Information

We use your data to:

Provide and manage ride bookings
Process payments
Improve our services
Offer customer support
Send updates and promotions
Comply with legal obligations

4. Sharing Your Information

We may share your data with:

Drivers to fulfill ride requests
Payment processors (e.g., Razorpay, Stripe)
Analytics and performance tools
Legal authorities as required

We never sell your personal data.

5. Data Security

We use encryption and secure data storage practices to protect your information. However, no internet transmission is 100% secure.

6. Your Rights and Choices

You may have rights to:

Access, correct, or delete your data
Withdraw consent
Request data portability

You can manage your information in the app or contact us at desiride24x7@gmail.com.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If found, we delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

9. Contact Us

If you have any questions, please contact:

DesiRide Privacy Team
Email: desiride24x7@gmail.com
Website: https://desiride.in